Store Policies

Payment: Items are price in United States dollars. We accept Visa, MasterCard, Discover and American Express. We also accept prepayment with personal and corporate checks. For overseas transactions we accept a bankers or tellers check payable in United States Dollars, or PayPal. Orders from some countries may require bank wire transfer or funds. MSP Graphic Services reserves the right to refuse and cancel any order. Sales Tax: Sales Tax is collected for orders where delivery of products is to California. California Sales Tax is assessed according to local rates. Delivery addresses outside of California will not incur sales tax assessment. Your order may be subject to Use Tax if applicable by law. Taxes, duties, and customs brokerage fees for shipments outside the US are the responsibility of the recipient. Cancellation Policy: You may cancel any order within 24 hours of invoice date and time unless the product has already shipped. We can not guarantee any order will be cancelled if it has already been submitted for processing. Returns: All returns must be accompanied by a valid RMA number. All returned items must be 100% complete, in original packaging, in salable condition, with all packaging, manuals, registration cards, accessories, UPC codes intact, and software. EFI and X-Rite software is nonreturnable. Buyer is responsible for all shipping charges. Shipping charges for refused shipments will be deducted from any refund. Defective items must be returned to the manufacturer under terms of the manufacturer's warranty; all other returns are subject to a restocking fee of 5%. No returns are accepted after 30 days. Stocking | Shipping: MSP Graphic Services may not have all items in stock. Please call or write to confirm stock before placing an order. While we make every attempt to ship orders promptly we cannot guarantee a specific shipment date. Please call or write to confirm that the item in question is in stock and available for immediate shipping. Orders are shipped F.O.B. Origin unless otherwise noted. Disclaimer: We are not responsible for typographic errors including, but not limited to, pricing. MSP is not liable for consequential or incidental damages arising from shipping delays, system downtime, loss of data, or for any loss, damage, or expense arising from product malfunction, defect, or improper use. We expressly disclaim all warranties, expressed or implied including any implied warranty of merchantability or fitness for a particular purpose. This disclaimer in no way affects the terms or the manufacturer's warranty, if any. Title to items purchased is retained by MSP Graphic Services until items are paid for by the purchaser in full or when a common shipping carrier accepts packages, at that time the title passes to the purchaser. All shipments are F.O.B. Origin unless otherwise noted. If items purchased are for the purpose of export, purchaser must obtain from the Federal government export documentation before shipping to a foreign country. Manufacturer's warranties for exported goods may vary or be null and void; please contact the manufacturer to determine warranty coverage. Trademarks and service marks are the property of their respective owners. Prices and product availability are subject to change without notice.